Your dogs welfare is important to me, I therefore ask all customers to agree to my Terms & Conditions. This will ensure that I can keep your dog safe from any diseases and parasites and if I deem it necessary will seek veterinarian assistance if your dog becomes ill.
All professional dog groomers must adhere to the Animal Welfare Act 2006 clause 5. "animals are to be protected from pain, injury and suffering". I will remove matted coats by the most safest humane method to ensure no distress is caused to your dog. Brushing out of small knots may be possible but severe matting will be clipped short in order to comply with the Law.